The role
Respond to reader questions and feedback by email. Help people find the right information, route corrections and suggestions, and identify recurring points of confusion.
What you'll do
- Answer reader questions clearly and respectfully.
- Organize feedback, corrections, and content suggestions.
- Flag recurring issues that could improve the site.
What we're looking for
Strong written communication, patience, attention to detail, and good judgment. Familiarity with Canadian personal finance is useful.
Location
This role is remote within Canada. Applicants must be legally authorized to work in Canada.